Privacy Policy
Last updated: 17-03-2025
Your privacy is important to us. This privacy policy explains how we collect, use, and share your information when you use our website.
How We Use Your Data
- Processing Donations & Transactions: To process donations, payments, and Gift Aid claims, and to fulfill contractual obligations, such as delivering training or other services.
- Responding to Requests: To provide requested services, respond to inquiries or complaints.
- Administration: To send important updates about donations, campaigns, or services, manage complaints, record volunteer contributions, and maintain essential internal records.
- Service Improvement: To evaluate and enhance our current and future services.
- Job & Volunteer Applications: To assess applications, determine suitability, and manage volunteer arrangements.
- Employment & Volunteering: To fulfill employer responsibilities and effectively manage our team.
- Safeguarding Vulnerable Adults: To ensure the safety of vulnerable individuals involved in our campaigns or events.
- Fundraising & Marketing: We only send marketing messages via email, SMS, or phone if you’ve given explicit consent. You can opt out anytime.
- Website Development: To provide and improve access to our website, personalize your experience, and enhance functionality.
- Protecting Your Well-being: To process data if we believe there is a risk of harm or abuse to you or others.
- Surveys & Market Research: To invite voluntary participation in surveys that help us improve services, fundraising, and strategic planning. No personal details will be shared without consent.
- Legal & Regulatory Compliance: To meet legal, regulatory, or tax obligations.
- Profiling & Analysis: To better understand our supporters and provide more relevant content and services.
- Risk Management: To assess risks and provide appropriate advice and support.
- Case Management: To keep records of previous interactions, so you don’t have to repeat your situation when you contact us again.
- Anonymized Research & Monitoring: To compile reports that may be shared with funders, ensuring no identifiable personal information is included.
- Consent-Based Contact: If you consent, we may contact you for evaluations, research, case studies, or campaign work. You can withdraw consent at any time